Learning and Assessment Kit-FBPBPG3001 Operate the bottle filling process Quote procedures and programs TLIE0008 Calculate

procedures and programs TLIE0008 Calculate mass

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXHRM003 Lead and manage people SITXWHS002 Identify hazards

simple spoken information VU23504 Read and write short

Learning and Assessment Kit-FBPBPG3001 Operate the bottle filling process Quote procedures and programs TLIE0008 CalculateOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to