Unit Knowledge Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation Certificate IV maintain and repair bicycles SISOCYT004

maintain and repair bicycles SISOCYT004 Ride off road bicycles on easy trails SISOCYT008 Lead off road cycling activities on easy trails BSBPEF301 Organise personal work priorities CHCPRT002 Support the rights and safety of children and young people CHCYTH001 Engage respectfully with young people HLTAID011 Provide First Aid SISXCAI001 Provide equipment for activities SISXCAI006 Facilitate groups SISXFAC002 Maintain sport

components and finishes for bathroom designs Elective units BSBCRT401 Articulate

procedures and programs to meet legislative requirements Elective units BSBCUS402 Address customer needs Group A BSBMGT401 Show leadership in the workplace Group A BSBMKG419 Analyse consumer behaviour Group A BSBWOR403 Manage stress in the workplace Group A BSBHRM405 Support the recruitment

service and repair track type drive and support systems AURKTA111 Diagnose and repair mobile plant hydraulic systems AURKTB101 Diagnose and repair mobile plant braking systems AURKTD102 Diagnose and repair mobile plant steering systems AURKTQ101 Diagnose and repair mobile plant final drive assemblies AURKTX101 Diagnose and repair powershift transmissions AURTTC103 Diagnose and repair cooling systems AURTTF105 Diagnose and repair engine forced-induction systems AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURETH002 Service and maintain battery electric vehicles AURETH101 Depower and reinitialise battery electric vehicles AURETK002 Use and maintain electrical test equipment in an automotive workplace AURETR007 Apply knowledge of automotive electrical circuits and wiring systems AURETR010 Repair wiring harnesses and looms AURETR011 Install basic ancillary electrical systems and components AURHTQ102 Diagnose and repair heavy commercial vehicle final drive assemblies AURHTQ103 Diagnose and repair heavy vehicle drive shafts AURLTZ101 Diagnose and repair light vehicle emission control systems AURLTB103 Diagnose and repair light vehicle hydraulic braking systems AURLTE001 Remove and install light vehicle engine assemblies AURLTE102 Diagnose and repair light vehicle engines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation Certificate IV maintain and repair bicycles SISOCYT004Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner